When To Consider Outsourcing Your IT Department

Posted by Gregory Wolf on Jan 31, 2017 8:30:00 AM

Outsourcing ITWhen your business begins to grow, decisions about the technology being used day to day become increasingly important. Growing businesses must make important decisions concerning the technology that is used within their environment. Expanding your on-site IT staff may seem like the logical solution, however, is it the best solution?

Businesses must consider that they can outsource most of their IT operations in order to save on IT overhead. More businesses are beginning to trust their IT operations to outsourced IT staffers.

In fact, between the years 2011 and 2013, global spending for IT services increased by $41.4 billion dollars. With advancements in remote support technology, many companies are looking at the costs savings associated with outsourcing their IT departments to local managed service providers.

Here's what you need to know when making the decision to expand your current IT staff or hire a local IT consulting firm to provide technical analysis and support.

IT Outsourcing Can Save Your Business Money

The biggest fear for many businesses is that they will spend too much in IT and essentially pay employees to do very little.

If you begin outsourcing your IT services, you can reduce the amount of IT staff needed on-site, ensuring that your business is spending the minimum when it comes to general IT services and support.

Costs savings is probably the number one driver for businesses that wish to explore outsourced IT solutions for their enterprise.

Outsourced IT Services Provides Industry Recognized Solutions

How do you know that you are getting the best products and services when you hire an in-house IT staff? While most IT staff members can recommend great products and services, they may lack the skills needed to implement the technology.

As a result, your business may also be required to pay to train your in-house IT staff on new technologies, therefore adding to the total costs of having a staff on-site. When you outsource your IT department, your business gains all of the knowledge and training that the technicians bring to the table.

Most outsourced IT outfits are certified partners with trusted vendors such as Microsoft and Cisco. The level of experience and expertise provided by outsourced IT outfits can provide your business with an edge when it goes to deploy new technology throughout your environment.

Get the Exact Level of Support You Need

When you choose to outsource your IT department, you can pay for the exact level of support that your business requires. For example, if you only want services that cover the hardware in your environment, you can probably work out a deal with a local managed service provider.

If your business requires up-time monitoring, disaster recovery or data backup services, you can choose which services best fit your company's core technology objectives.

When you hire an outsourced IT staff, you'll be able to get support whenever you need it. Your monthly pricing is completely dependent upon the level of support that your organization needs. You can even work out a deal where no month to month commitments are needed, however, these agreements are typically billed at a higher hourly rate.

You Do Not Have to Outsource Your IT Department Overseas

There's a common misconception when using the term "Outsourced IT."

Many assume that this term automatically means that an organization will outsource their IT services overseas. For some businesses, that model may work well. For others, outsourced IT can work, but it works better when their managed service provider is local.

Most organizations will require that their outsourced IT staff come on-site and fix, refresh or replace old IT equipment. For example, if your core switch goes down, your entire network could be brought to a halt.

When you select a local outsourced IT staff to manage your LAN, they will know the specifics of your network infrastructure and they will be able to replace the failed switch and get your network back up and running in no time.

Meet or Exceed Compliance Standards

In some organizations, it is a requirement that your IT equipment meets a certain set of industry recognized standards.

Being compliant within your industry can help your business gain recognition and new clientele. If your business isn't compliant, you could be subjected to regulatory actions, fines and even cyber attacks.

When you outsource your IT department, you can work with a knowledgeable consultant that knows the ins and out of your industry's compliance specifications. Whether its HIPAA, PCI-DSS or another popular compliance standard, an outsourced IT staff can help your business meet or exceed these stringent technology standards.

Why Partner with Wolf?

From our local office in Greenville, SC, Wolf Technology Group offers an expert tech support team at your fingertips. With our affordable managed IT support plans, you can have access to an entire IT department for less than the cost of one full-time employee!

When you outsource to Wolf, you can enjoy:

  • A customized network environment with exactly the capabilities you need and superior uptime
  • Scalable IT solutions that can grow with your business
  • State-of-the-art systems to protect and encrypt your data, which can secure everything from employee computers to email servers to mobile devices
  • Peace of mind: if disaster does strike, our team can have your business back up and running within a matter of hours

Don’t leave the success of your company’s technology environment up to chance. Call the Southeast’s IT experts at (833) 482-6435 or click below to schedule a consultation. 

Schedule a Free Consultation

Topics: Outsourcing Your IT Department